Refunds & cancellation

Cancel future renewal

Sign in with the account used to purchase, open Plans & usage, and choose Cancel subscription or Manage subscription. Confirm the displayed cancellation. Cancellation stops future renewal at the end of the paid period. You can continue viewing and exporting saved source. Credit expiry remains as shown in your account.

If you cannot access the cancellation control, contact support from your purchasing email and ask us to stop renewal. Removing a Home Screen shortcut, signing out or requesting data deletion does not by itself cancel billing.

Report a charge or request a refund

Email hello@goodnessoflifeandfun.com with the purchasing email, charge date, amount, receipt or invoice reference, and a description of the problem. Never send a full card number, password or API key. Tell us promptly about duplicate, unauthorized or incorrectly fulfilled payments.

We review requests against the payment record, service delivery and applicable consumer rights. Cancellation alone does not automatically refund a past charge. This policy does not promise automatic approval or exclude a refund required by law. Approved refunds return through the original payment provider; provider processing times apply.

Credits and uncertain usage

A completed payment is required before paid credits are granted. If payment completed but credits are missing, check payment status rather than paying again. Refunds or disputes can reduce credits linked to that payment. A reserved AI allowance is not a separate card charge; an unconfirmed request may keep its reservation while usage is investigated.

Separate services

Quoted personal website-building work has its own agreed scope, milestones and payment terms. App-store purchases or third-party hosting charges are managed by the relevant provider.